Welcome to Pinal Cosmo. By accessing our website or purchasing cosmetic products from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Use

  • This website offers cosmetic products, beauty accessories, and related items for personal and commercial use.
  • By placing an order, you confirm that all information provided is accurate, complete, and up to date.
  • We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

2. Products & Availability

  • We strive to provide accurate product descriptions, ingredients, and usage information; however, slight variations may occur.
  • Product availability is subject to stock. If an item becomes unavailable after purchase, we will notify you and issue a refund.
  • Product images are for reference only and may differ slightly from the actual product due to packaging updates or lighting effects.

3. Pricing & Payments

  • All prices listed on the website are inclusive of applicable taxes unless stated otherwise.
  • Payments must be completed using the available payment methods at checkout (such as debit/credit cards, UPI, or online wallets).
  • Prices and offers are subject to change without prior notice.

4. Shipping & Delivery

  • Orders are usually processed and dispatched within a few business days after payment confirmation.
  • Delivery timelines may vary based on location, courier service, and external factors.
  • Pinal Cosmo is not responsible for delays caused by third-party courier partners.

5. Returns, Refunds & Exchanges

  • Any damaged, defective, or incorrect cosmetic product must be reported within 7 days of delivery.
  • Products must be unused, unopened, and returned in original packaging with proof of purchase.
  • Due to hygiene and safety reasons, used or opened cosmetic products are not eligible for return or refund, unless defective.
  • Refunds are processed after inspection and approval of the returned item.

6. Product Safety & Usage

  • Customers are advised to read product labels, ingredients, and usage instructions carefully before use.
  • Perform a patch test before using any cosmetic product.
  • Pinal Cosmo is not responsible for allergic reactions, skin irritation, or misuse of products.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
  • Our maximum liability shall not exceed the purchase value of the product.

8. Intellectual Property

  • All website content including text, images, logos, and product descriptions are the property of Pinal Cosmo.
  • Unauthorized copying, reproduction, or distribution of content is strictly prohibited.

9. Governing Law

  • These Terms & Conditions are governed by applicable consumer protection and trade laws.
  • Any disputes shall fall under the jurisdiction of local courts only.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact us through the Contact Us page on our website.