1. Returns Eligibility

Products can be returned only if they are:

  • Defective or damaged
  • Not as described on our website

Conditions for returns:

  • Items must be in original packaging with all accessories, manuals, and labels intact.
  • Returns must be requested within 7 days of delivery.
  • Opened, used, or tampered products are not eligible for return.

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Opened or used makeup, skincare, or personal care products
  • Customized or personalized products
  • Clearance, discounted, or promotional items marked as non-returnable
  • Items damaged due to mishandling, misuse, or external factors

3. Refunds

  • Once a returned product is inspected and approved, a refund will be processed within 7–10 business days.
  • Refunds will be issued to the original payment method.
  • If the product is found ineligible for return, it will be sent back to the customer at their expense.

4. Replacements

  • If you receive a faulty or damaged product, you may request a replacement instead of a refund (subject to stock availability).
  • Replacement requests must also be made within the 7-day return window.

5. Shipping for Returns

  • Customers are responsible for return shipping costs, unless the item is defective or incorrectly delivered.
  • We recommend using a trackable shipping service to ensure safe delivery of the returned product.

6. Important Notes

  • Check product descriptions carefully before placing an order to ensure it meets your needs.
  • Physical damage, tampering, or missing components will void return/refund claims.
  • Warranty claims after the return window should be handled through the manufacturer’s warranty service.

📞 For return or refund inquiries, please contact us at:+91 97129 55431